SHIPPING POLICY
United States Dear U.S. Trail Runners,
We have made the difficult decision to temporarily pause all shipping to the United States.
The current tariff situation, that comes into effect May 2, would force us to increase our prices to a point we do not feel is right to pass onto
you at this time.
In the meantime, please consult our Where to Buy to purchase directly from stores that sell norda™ within the United States.
EXPRESS SHIPPING
Canada
Express shipping is available In British Columbia, Alberta, Saskatchewan, Manitoba, Ontario, Quebec and Nova Scotia
Canada
NORDA offers free standard shipping on Canadian & US orders over $250. Displayed prices do not includes taxes. Applicable taxes will be added to your order at checkout.
Mexico
Free shipping via DHL Express on orders over $7000 MXD.
Select European Markets
Free shipping via DHL Express on orders over €250.
Denmark
Free shipping via DHL Express on orders over 350 DKK.
United Kingdom
Free shipping via DHL Express on orders over £200.
Oceania
Australia
Free shipping via DHL Express on orders over $400 AUD.
New Zealand
Free shipping via DHL Express on orders over $450 NZD.
Central America
Costa Rica, El Salvador, Guatemala, Honduras, Nicaragua & Panama
Free shipping via DHL Express on orders over $250 USD.
South America
Chile & Peru
Free shipping via DHL Express on orders over $250 USD.
Asia
Hong Kong SAR
Free shipping via DHL Express on orders over $ 2000 HKD
Indonesia
Free shipping via DHL Express on orders over Rp 850 000 IDR
Macao SAR
Free shipping via DHL Express on orders over $2000 HKD
Malaysia
Free shipping via DHL Express on orders over RM 250 MYR
Philippines
Free shipping via DHL Express on orders over ₱ 3000 PHP
Singapore
Free shipping via DHL Express on orders over $400 SGD.
Thailand
Free shipping via DHL Express on orders over 2000 ฿ THB
Taiwan
Free shipping via DHL Express on orders over $1700 TWD
Vietnam
Free shipping via DHL Express on orders over 1 500 0000 VND
Other Markets
$90 USD for standard shipping.
All local duties and import taxes are at the customer's expense.
Please contact customerservice@nordarun.com for additional details.
For refunds and exchanges please see our Refund & Exchange Policy
Orders typically ship in 24 - 48HRS (Business days)
Orders are shipped on business days only. Business days are Monday to Friday, excluding national holidays. Orders placed after 2PM on Friday will not be shipped until Monday. Orders placed on, or the day before a public holiday will have an extended processing time of an extra business day.
Delivery methods and expected delivery time of products may differ per country.
We do not ship to freight forwarders. Any orders placed to freight forwarders that are returned to our shipping facility will be cancelled & reimbursed.
As a safety precaution, If you are not available at the time of drop off the carrier will leave the package at your door if determined safe, if not deemed a safe drop option, the shipper will leave a note or try again the following day.
Duties & Taxes
We are pleased to offer streamlined delivery to a growing list of European markets, the United Kingdom, Australia, Switzerland, Chile, Costa Rica, El Salvador, Guatemala, Honduras, Mexico, New Zealand, Nicaragua, Peru, Panama, Singapore, Hong Kong and Taiwan, Philippines, Malaysia, Thailand, Vietnam, Indonesia.
Our Delivered Duty Paid (DDP) service ensures all import duties and taxes are included in the final price displayed at checkout. This means you will incur no additional fees upon delivery, guaranteeing a transparent and hassle-free transaction.